SIMPLY MOVING FAQ’s
SIMPLY MOVING FAQ’s
HOW FAR IN ADVANCE SHOULD I BOOK MY MOVE?
The further in advance you book your move the better as we can send you any information you require, assist you with packing or supply your packaging requirements. Simply Moving will not charge any fees for re-scheduling your move. This means you can change your move date or time as required.
WILL OUR GOODS BE INSURED DURING THE MOVE?
All Simply Moving vehicles carry transit insurance included in the price. If you require additional breakage and handling insurance for your move we will be able to put you in touch with a local broker who will be able to tailor a quote to your specific requirements. It may also be worth contacting your current home insurance provider as you may find you are already covered.
WHICH GEOGRAPHICAL AREAS DO SIMPLY MOVING CURRENTLY OPERATE IN?
Simply Moving currently has branches throughout the Midlands, Central London and the South Coast. We can move you from, to or through these areas or overseas into mainland Europe. We also have strategic partners who can move you around the globe.
DO I NEED TO DISMANTLE MY BED, WARDROBE etc?
For fixed price quotes, unless stipulated at time of quoting, is to be undertaken by the householder as resources and time need to be accounted for. If you are moving under the half hourly rate then we can do as much or as little as you wish, you only pay for the time you use.
DO I NEED TO UNPACK MY DRAWERS?
If the chest is sturdy and no taller than three drawers then it will generally be fine to leave clothes and light-weight items in. Flat pack furniture may struggle to be moved with items inside.
WILL YOU EMPTY MY ATTIC?
Unless the attic is used as a current room of the house, has adequate stairs and fully boarded then our insurance will not cover our employees to conduct this. Therefore the attic must be emptied prior to the Simply Moving team arriving.
DO SIMPLY MOVING PROVIDE STORAGE?
Simply Moving do not currently have our own storage facilities but we do have relationships with many long term storage companies and can arrange this. For short term storage we can also recommend several providers.
WHEN DO I PAY?
For local fixed quote moves and half hourly rate moves payment is upon completion. For long haul and European moves full payment is required one week before the move begins.
HOW CAN I PAY FOR THE REMOVAL?
Payment can be made by cash, credit or debit card, BACS or cheque (fixed quotes only, cleared prior to the move).
CAN I TRAVEL WITH THE REMOVAL VEHICLE?
For local moves we can carry passengers providing there is space in the vehicle, ask the Simply Moving operator at the time of booking.
DOES SIMPLY MOVING PROVIDE A PACKING SERVICE?
Yes, the Simply Moving Packing Service offers the facility for a team to come round prior to the move and pack all of your belongings for you. Our experienced packers will bring all the required materials that you need and you will only get charged for what you use.
DOES SIMPLY MOVING PROVIDE A RUBBISH REMOVAL SERVICE?
No. Rubbish removals is a different industry to ours. Our vehicles are kept to the highest standard and not designed for carrying waste.